Maduakolam, I., & Bell, E. (2003). A product-based faculty
professional development model for infusing technology into teacher education.
Contemporary Issues in Technology and Teacher
Education [Online serial], 3(3). Available:
http://www.citejournal.org/vol3/iss3/currentpractice/article1.cfm
A Product-Based Faculty Professional Development Model for Infusing Technology into Teacher Education
Technology and its challenges are becoming more dynamic and global
in nature, and one obvious problem militating against effectively
training preservice teachers to use existing and emerging technologies is the
inability of university faculty members to model advanced knowledge and skills
in integrating technology into instruction and across the curriculum
(Bielefeldt, 2000; Moursund & Bielefeldt, 1999; National Council for Accreditation
of Teacher Education, 1997, 2003).
Moursund and Bielefeldt's (1999) survey sponsored by the Milken
Exchange on Education Technology found, among other things, that
(a) preservice and inservice teacher development programs have not kept
pace with the rapid changes in quality and quantity of information technology,
(b) most faculty do not model the use of information technology skills in
their classes, (c) distance education and computer assisted instruction
affected only a small proportion of students in teacher training institutions, (d)
most student teachers do not routinely use technology during field experience
and do not work under master teachers and supervisors who can advise them
on information technology use, and (e) the number of hours of
instructional technology integrated into other courses has a moderate correlation
with reported level of skills of student teachers to effectively use
different technologies.
The Moursund and Bielefeldt survey also found that (a) formal
stand-alone information technology coursework did not correlate well with scores
on items dealing with technology skills and the ability to integrate
technology
into teaching and (b) institutions that reported the highest levels of
student technology skills and experience were not those with heavy computer
course requirements, but those that made use of technology on a routine
basis throughout the teacher training program.
Among several important issues identified by the Moursund and
Bielefeldt's survey, one in particular stands out: if institutions of higher education are
to increase the technology preparedness of new teachers entering
21st century learning environments, they must also increase the level of
technology integration in their teacher education programs.
To accomplish this objective, the survey recommended that (a)
technology should be integrated into other courses and School, College, and
Department of Education activities, rather than limited to separate courses; (b)
institutions should engage in technology planning that focuses not only on
facilities, but also on the integration of technology into teaching and learning;
(c) student teachers need more opportunities to apply instructional
technology during field experiences under qualified supervision; (d) faculty should
be encouraged to model and integrate technology; and (e) dissemination
of effective technology integration based on PK-16 needs and
grounded research is essential.
Other national studies made similar suggestions. The Task Force Report
of the National Council for Accreditation of Teacher Education
(NCATE) (1997) recommended focusing on faculty professional development and
the reward and promotion system.
These concerns, though national in scope, reflect the myriad problems
that face the Teacher Education Program at Winston Salem State
University (WSSU), relative to technology integration and the ability of
preservice teachers to demonstrate effective use of technology to improve
instruction. For example, data from the Office of Student Services in the School
of Education at WSSU show that although information technology
was available in K-12 classrooms where preservice teachers did their
field experience, they did not routinely use technology during such field
experience (Office of Student Services, 2000). While some teacher
education faculty members were much further along in the use of technology in
their teaching, they restricted their use of technology to lower level skills
and applications, neglecting its use as a pedagogically powerful tool for
the construction and modeling of knowledge.
Very few viewed web-based instruction as an application of a repertoire
of
cognitively oriented instructional strategies within a constructivist
and collaborative learning environment. Even fewer had moved beyond
the static page to the interactive page that performs additional tasks such
as querying a database, grading a test, providing feedback, and displaying
real time conferences within the browser interface. Virtually none of
them launched out to explore higher levels of technology uses and
applications, such as visualization and modeling. These concerns reflect those noted
in the Milken Exchange on Education Technology (1998) report and
those Bielefeldt (2000) stated in his studya follow-up to the Moursund
and Bielefeldt survey.
Teacher education faculty must move beyond the "basement and
first-floor" technologies with which they are most familiar and into the "upper
levels" that incorporate advanced and multifaceted information
technologies. Faculty themselves must become competent in the use and integration
of existing and emerging technologies into instruction to significantly
improve teaching and learning. It is only by being competent users, adapters,
and integrators could they, in turn, become role models to preservice
teachers (Bielefeldt, 2000; Milken Exchange on Education Technology,
1998; National Center for Education Statistics, 2000; NCATE, 2003).
This article discusses a successful product-based faculty
professional development model used to (a) train teacher education faculty members
to use and integrate advanced technologies into instruction and (b)
infuse technology into all teacher education courses at WSSU. The model,
its design and implementation, sample technology workshop topics,
results, lessons learned, and recommendations for would-be adopters are presented.
Product-Based Model
The model grew out of the Technology Infusion Project (TIP); a
US Department of Education funded PT3 grant initiative for improving
preservice teacher education. The goals of TIP, which has provided WSSU
a sustainable response to the lack of or poor technology integration
skills among its teacher education graduates are as follows:
- Assist faculty members in aligning course content with
appropriate professional standards, such as International Society for Technology
in Education (ISTE), Interstate New Teacher Assessment and
Support
- Consortium (INTASC), North Carolina Department of Public
Instruction (NCDPI), and other program-specific professional organizations.
- Enhance collaboration between School of Education methods
faculty and College of Art and Sciences secondary/content-area faculty.
- Enhance the use and integration of advanced technologies as
necessary teaching and learning tools in all teacher education courses
- Facilitate the preparation of content- and technology-proficient
preservice teachers at WSSU.
Major emphasis of the project was on providing technology-rich
professional development for teacher education faculty members in using and
integrating technologies into all teacher educations courses. TIP's
"product-based approach" (Ireh & Bell, 2002) is similar to the job-embedded learning
or field-based professional development model (Loucks-Horsley,
Hewson, Love & Stiles, 1997). This product-based model emphasizes
ongoing, outcomes-based professional development that fosters continuous
improvement (Flowers, Mertens & Mulhall, 2002).
The model was adopted based on participants' reactions and comments
on the evaluation of prior workshops conducted for faculty by WSSU's
Center for Innovative Teaching, Technology, Learning and Evaluation
(CITTLE) and literature, emphasizing that faculty professional development
should have specific outcomes tied to the appropriate context (Flowers et al.,
2002; Guskey, 2000). Many teacher education faculty members did not like
the pattern and the delivery method used by the instructional technology
staff/experts from CITTLE. They showed more interest in workshops
that focused on assisting them in producing something they could use
immediately to improve their courses, their students' performances, or
their research.
Consequently, rather than conduct a workshop focusing on a product,
such as Microsoft FrontPage, we used a product-based approach focused
on "helping faculty create instructional resources and make them available
to students online." Workshop examples, illustrations and demonstrations
were drawn from materials (syllabus, projects, assignments, handouts,
rubrics, etc.) used by many of the participants in their teacher education courses.
Although the participants eventually used Web authoring software such
as Microsoft FrontPage and Dreamweaver for developing their web
sites,
emphasis was not placed on learning it, but on developing good Web
pages on which various kinds of instructional resources could be made available
to students electronically 24 hours a day. Similarly, rather than
conduct workshops primarily on PowerPoint, faculty members were taught how
to turn their lessons and research findings into multimedia-rich
presentations using various linear and non-linear presentation software.
Rather than teach Microsoft Outlook, they were shown, using real
examples, how to collaborate and communicate with other faculty members within
and outside the university community, cooperating teachers, and students
using Microsoft Outlook in conjunction with other communication and
collaboration hardware and software.
Design of the Model
The product-based model was designed around predetermined needs of
the teacher education program in general and its members of faculty in
particular. Based on the needs identified, a series (4-6 per semester) of
technology workshops on multiple topics/skills (Table 1) and products that
would result from the training were developed and implemented. In addition
to providing general knowledge and skills, the workshops addressed
the necessary skills faculty members needed to complete the agreed
upon product. Usually, these series of workshops lasted between 4 hours
(on week days) and 6 hours (on weekends) per day, with occasional
breaks and meals served.
After completing each series of workshops, faculty members worked
on their products individually. Several follow-up, one-on-one
workshop sessions were also conducted for those who required further assistance
or those who missed parts of the earlier workshop sessions. At this
stage, several individuals formed peer/support groups for purposes of
cooperation and collaboration. For the most part, these collaborations were between
the content area faculty members from the College of Art and Sciences
and methods/responsive pedagogy faculty members from the School of Education.
Guidelines were provided for the end products, along with deadlines
for submitting them for review. Each completed product was reviewed, using
a checklist/rubric, first by a peer chosen by the participant for content
and standard requirements and then by the TIP coordinator and the TIP
director for overall quality of technology integration. Each finished product
was
turned in with the checklist/rubric (visit
http://tip.wssu.edu for sample
checklists/rubrics). Participants were required to attend the workshops
as well as complete the product(s) in order to receive compensation.
At the inception of TIP, an invitation was extended to members of faculty
in the School of Education and the College of Arts and Sciences to register
for several workshops to be conducted over multiple weekends to help
them realign their courses with professional standards, improve teaching
performance, and strengthen their skills in using and integrating technologies
into their various courses.
Eighteen faculty members registered for the workshops during the first
year. Workshop activities during the first year focused on basic and
intermediate computer skills and redesigning and realigning courses (Table 1).
Table 1. Some Faculty Technology Professional Development
Workshop Topics

The redesign and realignment involved rewriting course objectives,
activities, outcomes, and evaluation to meet NCATE, INTASC, NCDPI,
and PRAXIS II standards/principles and integrating technology competencies
in them in line with ISTE's National Educational Technology Standards
(ISTE NETS). It also entailed including at least three technology
objectives/competencies/activities and multimedia-rich (developed using
Lectora Publisher and/or PowerPoint) lessons/presentations in each
realigned course. In addition, rubrics (visit
http://tip.wssu.edu for samples) for all major course assignments such as portfolios, lesson plans,
internship reports, and group projects were developed. Incentives for participating
in the first year (2000/2001 academic year) activities (several
technology workshops and the realignment of two courses) included financial
compensation, release time and formal recognitions from department
chairpersons and the Dean.
During the second year, emphasis was placed on using Year 1 activities
and products as foundation for developing multimedia-rich instruction, as
well as developing several asynchronous and synchronous courses.
Workshop topics focused more on advanced computer skills (Table 1) and the
integration of technology into courses. Small group instruction and more
one-on-one tutorials were emphasized to support diverse ability groups and
learning styles, and various authoring software were provided in our faculty
computer laboratory for participants' use. Fourteen out of the18 faculty
members from the first year registered to continue/participate and also agreed
to develop (a) two web-assisted courses via Blackboard and FrontPage,
(b) three multimedia presentations, (c) a student-friendly Web site and a
digital portfolio, and (d) two WebQuest (Dodge, 2001) activities as the
end-products. Incentives for the second year (2001/2002 academic
year) included a well-equipped, color Pocket PC and financial reward.
Also, as part of the recommendations from the project's first year
evaluation report, several members of faculty and cooperating teachers participated in
a 3-day technology retreat at the North Carolina Center for the
Advancement
of Teaching (NCCAT) in Cullowhee, NC, in June 2002. The focus of
the retreat was the ISTE NETS for students and teachers and their full
integration into teacher education courses by both faculty members and
cooperating teachers. It also strengthened the collaborative and cooperative
endeavors already existing among the various constituencies (cooperating
teachers, methods faculty members, technology experts, and Arts and Science
faculty) of our teacher education program.
Hands-on activities during the retreat focused on understanding the
ISTE NETS, integrating them into teacher education courses, developing
course activities that address the standards, developing and using instruments
to assess the activities, developing and using WebQuests (primarily for
the cooperating teachers attending the retreat), and developing
electronic/digital technology portfolios using Lectora Publishing (a multimedia
authoring software developed by Trivantis in Corporation, Cincinnati, Ohio). The
one-day training/workshop on using Lectora Publisher to create digital
portfolios was conducted by a consultant/trainer from Trivantis Corporation, makers
of the software. Participants created assessment instruments based on the
ISTE NETS, digital portfolios (using Lectora Publisher), and WebQuest
(in groups consisting two teacher education faculty members and three
cooperating teachers) as the end products for the retreat. In addition to having
all expenses paid, all members of faculty and cooperating teachers were
also compensated financially and with personal copies of the
multimedia software, Lectora Publisher.
Results
An external evaluator has completed first- and second-year evaluation of
the project and the product-based approach. Baseline data were collected
via structured interviews from all but one participant. Appendix A is a draft
of the structured interview outline for the first year, while Appendix B
shows the second year outline.
The results (visit http://tip.wssu.edu
for full details of both first- and second-year external evaluations results) indicate that teaching and learning
have become more exciting; information is more current; communication
among students and between students and faculty has been enhanced
tremendously; access to course information and materials has improved; reinforcement
of
what is taught in class has improved because students have ready access
to course notes; students who are absent from class have online access
to course materials; quality of research papers, essays, etc., has
improved because of access to the Internet and other online sources; students
learn how to improve their own teaching skills so they become more
effective classroom teachers; and evaluation of students' work and feedback
about their work are more prompt (Ireh & Bell, 2002, Pearson, 2001, 2002).
The workshop enhanced some participants' ability to more clearly
articulate course requirements and relate them to performance objectives. In one of
the external reports, Pearson (2002) stated:
One respondent noted that prior to the workshop, I could
not write instructional or performance objectives according
to Bloom's Taxonomy. Another stated, I can now develop
a rubric, which clearly spells out expectations for a
culminating project, the different levels of performance, and the criteria
for assessing the product at each level. I think about
everything that I ask students to do. If it doesn't relate to standards, then
I am leaving them out. I feel better about requiring them to
do things with technology because I feel better about my ability
to do it myself and show them how. (p.5)
An important unintended consequence that was reported in both first-
and second-year evaluations was the networks developed among the
participants. According to the TIP evaluation report,
A major benefit from participating in the workshop was
the opportunity to become part of new networks: I am now part
of network of people who are interested in multimedia
technologies. Had I not been part of the TIP workshops, I
probably wouldn't be a part of that (network). Another major benefit
was forming interdisciplinary collaborative groups. Before
the workshop, we really didn't have much contact with the
people in Education. Now, we (math/science faculty) are planning
to form a program so that we can prepare science
teachers. (Pearson, 2002, p.5)
There are ample signs of change in faculty efficacy regarding
technology usage and integration. One of the participants stated in the project's
evaluation report,
What I had been doing was so rudimentary compared to
what was required to be done... This also speaks to the
high performance set by the project's director and
coordinator. Another remarked that: I have seen people doing things
that they were not doing before. (Pearson, 2002, p.11)
Another participant described how she is able to use advanced
technology integration skills to inspire and challenge her students. She stated
that instead of assigning a report to develop a PowerPoint presentation on
an aspect of the Civil War (Summary Report type of communication),
"I challenged my students to design a monument to commemorate the
greatest single event in the Civil War or a 3-D model of the monument into a
virtual reality display along with supporting their opinion with facts and cite
their sources" (Analyze and Conclude type of communication).
TIP and the product-based model also helped produce a positive,
unintended consequence. After completing only the first-year workshops (the first
year's performance rubrics focused on the redesign of existing courses of
study), faculty members used the technology skills and knowledge they
had acquired to develop new web-assisted modules of instruction for
lateral entry teachers in Middle Grades Education (MGE). The modules
integrated the learning outcomes of the professional core and the MGE outcomes
into cohesive units that required the students to produce digital portfolios of
their work (visit http://tip.wssu.edu to access the products).
TIP has facilitated collaboration among various content area programs
and the full integration of technology across the teacher education curriculum;
it has strengthened the sense of efficacy (Hirsch, 2000) among participants
in these professional developments. Many members of faculty have moved
to the "upper levels" of technology integration by incorporating advanced
and multifaceted information technologies. The following are examples:
- All teacher education core courses and 28 others have been
realigned with national and state standards, and technology has been
integrated into them according to ISTE NETS for students and teachers.
- Students no longer depend on taking one technology course to
meet state and national technology competency requirements
(faculty members incorporate ISTE NETS in their courses and they
incorporate specific technology-related activities/products).
- Student teachers develop digital portfolios with evidences/artifacts
from all teacher education courses (including those offered in the College
of Art and Sciences).
- All faculty members know the ISTE NETS and have been trained
to either assist students develop digital portfolios or assess other
students' digital portfolios.
- All teacher education faculty members are able to develop
(using software such as Lectora Publisher, Macromedia Flash MX,
Adobe Acrobat, Dreamweaver, FrontPage, etc.) multimedia content
and resources to assist students, create web-based and web-assisted
courses, stream media for use in the classroom, develop online diagnostic
and/or assessment instruments, use portable devices to collaborate with
student teachers and peers, post grades online and make effective use
of Blackboard's synchronous and asynchronous features, collaborate
more effectively with cooperating teachers, conduct research in
collaboration with peers outside the university, write and submit grants
electronically (including attaching documents in PDF format).
- Unlike prior to TIP, the use of laptops, CD-R/RWs, digital cameras
and videos, LCD projectors, pocket PCs/PDA, Smart Board and access
to networked/shared drives and resources have become standard
among WSSU's teacher education faculty members.
The external evaluation report (Pearson, 2002) for the second year
summarized the program participants' key issues:
- The primary reasons for taking the workshops and completing
the products are skill development and knowledge acquisition.
- The project staff established high but achievable expectations
(demanding workload).
- The development of new networks, both interdisciplinary and with
the teaching and learning center, are a worthwhile outcome of the
workshops.
- The structure and organization of the workshops contributed much to
its
overall success the performance of my students enhanced as result
of the workshops.
- Student performance was enhanced as a result of the workshops
- The quality and accessibility of technical assistance (support)
are significant factors in participants' skills and knowledge acquisition.
Perhaps the most significant outcome of TIP is that students have
benefited from realigned courses and improved technology use and integration
skills among our teacher education faculty. To see if this benefit is reflected in
the performance of student teachers placed in actual K-12 classroom
situations, the authors analyzed both feedback from exit interviews and the
performance evaluations (from supervising faculty members, cooperating
teachers, building principals, and K-12 students) of fall and spring 2002/2003
student teachers. There is an 89.5% increase in the rated ability of WSSU
student teachers to use and integrate technology in the classroom in ways
that positively and significantly impacted learning among their K-12
students during student teaching.
Lessons Learned and Recommendations
Because of their varied levels of interest and competence,
tremendous preparation and time are required in order to assist teacher education
faculty in developing advanced technology use and integration skills.
Maximum effort is required in designing staff development for diverse ability
groups and diverse learning styles. Some tasks become quite complex for many
and require one-on-one assistance. At times they are boring for those
with advanced skills, and at other times, too fast for those who are novices.
It is beneficial to pre-assess participants before workshops so that they
can be assigned to comparable peer groups. One participant
commented, "Sometimes when groups got together and helped each other, we were
able to really learn a lot." Another pointed out, "I was overwhelmed by
the number of assignments...because I work at a much slower pace than most
of my peers." Yet, another participant said, "I need structure because I am
not very disciplined."
Technology workshops are a great avenue for networking with
colleagues within and across disciplines, especially between School of Education
and Colleges of Art and Sciences faculty. It has also facilitated
collaboration among various content area programs and the full integration of
technology across the teacher education curriculum. TIP participants believe
that collaborating and working together are valuable learning tools. One
participant asserted, "When opportunities are created, we really can work
more effectively with one another." Another added, "If we work together,
students will get the same message re-enforced." The developments of new
networks are worthwhile outcomes.
While financial rewards motivated teacher education faculty members
to participate actively in technology-related professional development
programs, their interest in gaining useful skills was most important. The
stipend was not a very important factor in their decision-making process to
participate in TIP and the product-based approach to faculty professional
development. Indeed, most of them indicated willingness to complete all
the requirements without a stipend.
A high level of intrinsic motivation is required, as well as a desire to
be proactive in strengthening one's courses and teaching. Therefore,
any extrinsic rewards must be relevant to the work performed, and
concerted efforts should be made to reinforce and nurture participants'
intrinsic motivations. The majority of participants expressed preference to a
personal digital assistant (PDA). For some individuals, the PDA represented more
of an incentive than money, particularly because the PDA package included
a miniworkshop on how to use it, and they believed that the PDA would
be yet another tool that would enhance their productivity.
All of the TIP participants regarded knowledge acquisition as very
important. One participant remarked, "I am intrinsically motivated...Don't get
me wrong, I need the money but I want the knowledge more than
anything." Furthermore, the participants believed their "new skills" were
absolutely mandatory to compete in a more technologically sophisticated world. In
the words of one participant, "I am going to be a constant learner when it
comes to technology." Another added, "I want to know my technology as well as
I know my subject."
Some concerns that emerged from the project evaluations were
designing staff development for diverse ability groups and diverse learning
styles,
meeting the needs of the disabled in the design of multimedia material,
and providing adequate equipment for faculty so that they could continue
to practice and use their new skills in both their offices/classrooms and
outside the campus (Pearson, 2002). Of the two who have not completed both
the workshops and the products, both cited "time constraints" as the
principal reason for failing to satisfy the requirements of the project. Imbedded
in these time constraints are heavy teaching loads (e.g., 15 hours per
semester), multiple campus responsibilities, supervisory obligations, or
misjudgments of the time demands of the project. Both individuals in this
category, however, intended to complete the requirements and were working
toward this end.
Based on the experience gained from designing, implementing,
assessing, and sustaining TIP and the product-based model, the following
recommendations are proffered to interested readers, especially those who intend
to adapt this faculty professional development model for infusing
technology into teacher education. Workshop designers and implementers
should review all the materials to determine the merits of grouping participants
by level of proficiency. Likewise, the timing (during the academic year
or during the summer) and duration of the workshop should be based
on preassessment feedback.
To ensure the efficient coverage of certain topics in the appropriate
timeframe, the mix of individual and group assignments should be
carefully examined. We strongly recommend that more attention be paid to
different learning styles. For example, some TIP participants reported that they
were more comfortable working alone rather than in a group, while
others preferred study guides with examples or models. Still, others preferred
a much slower pace, with more individual attention. One participant
cited difficulty multitasking (e.g., listening to the instructor, taking notes,
and following the demonstrations, all at the same time).
Would-be adopters of this model should vary the structure of the
workshop so that some demonstrations are presented to mixed ability groups and
other topics to groups based on skill level. Also, more supervised practice
time should be incorporated. Make certain that there is sufficient,
properly working equipment (hardware and software) available for practice and
that hours for accessing the equipment are appropriate within the context
of participants' schedules. More specifically,
- Clearly describe the expected outcome or product to the faculty
and include a performance rubric/checklist.
- Provide some tangible incentives.
- Provide the necessary tools, training and incentives to encourage the
use and integration of technology into all teacher eduction courses.
- Get administrative endorsement of the model as the desirable approach
for helping members of faculty develop technology integration skills.
- Seek, from chairpersons and deans, the recognition of course
development as an important criterion for annual performance evaluation.
- Involve other disciplines, especially those housed in College/School of
Art and Sciences.
- Seek cooperation or partnerships with K-12 technology proficient
teachers.
- Develop assessment tools that tie outcomes to NCATE assessment
processes.
- Provide student teachers with more opportunities to apply technology
during field experience.
- Put in place strategies for sustaining the results and the interests/
motivations faculty members will develop.
Conclusion
In order to train preservice teachers capable of integrating and
using advanced technologies to improve instruction for all students,
faculty development is the crucial enabler.
Through increased emphasis on faculty professional development backed with incentives outside the
traditional academic reward system, TIP has encouraged all teacher education
members of faculty at WSSU to acquire advanced technology utilization and
integration skills. They have embraced the idea that all technology instruction
must be about teaching with technology and not
about technology.
Through TIP and the product-based approach, the School of Education
has integrated technology into almost all of its teacher education courses.
The enthusiasm and creativity generated among members of faculty in using
and integrating advanced technology into their courses has filtered down
to preservice teachers/students. For example, before recommending any
of them for state initial licensure, students develop "digital portfolios" to
be assessed by faculty members and a practicing/cooperating teacher.
The digital portfolio doubles as a recruitment forum for our public
school partners and an evaluation of the effectiveness of the teacher
education program's efforts.
Today, the Technology Infusion Project and other faculty
development initiatives provide ample opportunities for faculty members to
identify, develop, test, and integrate higher-level technology applications into
the teacher education curriculum. In line with the university's motto, "Enter
to learn
Depart to serve," TIP is enabling WSSU to train teachers
who know their content well, understand their students, and have mastery of
a repertoire of effective pedagogical skills, including the use of
advanced technologies to support higher level thinking and learning. In addition
to guiding and facilitating, significantly, the development of advanced
technology skills among teacher education faculty, the product-based model
has become the guiding principle for planning and delivering
technology-related faculty development workshops throughout WSSU.
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Contact Information:
Ireh Maduakolan
Winston Salem State University
irehm@wssu.edu